CRUNCH PLUS
Privacy Policy
Effective Date/Last Updated: 01/03/2025
1. WHO WE ARE AND SCOPE OF THIS PRIVACY POLICY
We are Crunch Holdings, LLC, a US company headquartered at 386 Park Avenue South, 15th Floor, New York, New York, and our wholly owned subsidiaries and affiliates in the United States (collectively, “Company”, “we” or “Crunch”). Our fitness products (“Services”) help people achieve and sustain their health and fitness goals within a supportive community environment.
At Crunch, we respect your privacy. This Privacy Policy (“Policy”) explains how we may collect, use, and share information about you through our CRUNCH+ website, OTT/Smart TV or apps (collectively “Site”) and from offline channels including but not limited to our gyms, telephone calls, or events. This may include files, documents, recordings, chat logs, transcripts, and similar information that we maintain on our customers’ behalf, as well as any other information our customers may provide or upload to their Crunch account(s) in connection with their use of our Site or Services (“Content”), or information gathered from other channels, such as publicly available sources.
This Policy is incorporated into and subject to the Terms of Use. UNLESS OTHERWISE NOTED IN THE POLICY, YOUR USE OF THE SITE AND SERVICES OR OTHER SUBMISSION OF YOUR PERSONAL INFORMATION CONSTITUTES YOUR AGREEMENT TO CRUNCH USING INFORMATION ABOUT YOU PER THIS POLICY.
This Policy may change over time as we modify or expand our Site or Services. In the event we make material changes to the Policy, we will provide notice through the Site, and we suggest that you check from time to time to understand how we treat your personal information (“PI”). You understand and agree that your continued use of the Site or Services after the effective date means that the collection, use, and sharing of your PI is subject to the updated Policy. Except to the extent we receive your authorization, or as permitted or required by applicable law, we will handle your PI in accordance with the terms of the Policy in effect at the time of the collection.
2. What information do we collect?
When you visit our Site or use our Services, we may collect PI information from you at various points. For example, information you submit when you register or create a subscriber account with us, log in to your account, contact us, make purchases, request support or technical assistance, register for events or classes, participate in classes, challenges and complete surveys, or download and use one of our apps. This data typically includes your first and last name, billing data, email address, account password, usage data and any additional information you voluntarily submit to us. When you watch a video, we or third parties may collect your video viewing behavior including the name of the video.
When you access the Site, you may provide us with access to your location by opting in to share your GPS location.
You can always limit the information you provide to us, but if you choose not to provide certain requested information, you may be unable to access some of the offers or content on the Site or Services.
As you navigate through the Site, information about you is also collected automatically. This information may include:
- IP Address
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Country; Time zone setting
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geolocation
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OS, platform, browser type and version
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Information about your computer and internet connection
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How you arrived at the website (e.g., via a digital ad, organic search, direct traffic)
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Usage details including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website
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Information related to your purchases
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Search terms
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Your cell phone number if you are searching on your mobile phone
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[other]
3. How do we use your personal information?
We use the PI we collect to:
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communicate with you by phone, email or text message
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provide and operate our Site and Services including managing your account
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provide the information, products, and services you request
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address and respond to service, security and customer support issues
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verify your identity
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detect, prevent, or otherwise address fraud, security, unlawful, or technical issues
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update, maintain, use and analyze our records
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comply with applicable laws and administrative requests, protect our rights, assert and defend against third-party allegations and claims
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fulfill contracts and process payments
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maintain and improve our Services
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provide analysis or valuable data back to our customers, users, employees and business partners
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provide product updates and service data
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for lead capture and to identify prospects for marketing; provide marketing communications; engage in promotional, and marketing activities including creating look alike and custom audiences, remarketing, or retargeting; providing products, services, ads and other communications that may be of interest to you. This may include enriching information we collect about you with data collected by a third party.
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for our advertising purposes or those of third parties to whom we sell or share personal data. This includes sharing your mobile phone number with our affiliates and related entities for their marketing purposes.
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make the services of third- party providers available to you
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for performance tracking, Site optimization
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conduct research and analysis for business planning and product development
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monitor usage of the Site and Services
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for everyday business purposes such as financial account management, product development, IT and website administration, corporate governance, reporting and legal compliance
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carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
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protect the rights, property, security, and safety of our job applicants, employees, and customers, our information systems, and the public
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respond to law enforcement requests; as required by applicable law, court order, or governmental regulations; and for other lawful processes or public safety purposes
- comply with applicable laws; assert or protect our rights, defend against third party allegations and claims
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fulfill any other purpose for which you provide it or for any way we describe when you provide the information
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for any other purpose with your consent
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evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred
To the extent permitted by law, we may combine, correct, and enrich PI that we receive from you with data about you from other sources, including publicly available databases or from third parties to update, expand, and analyze our records, identify new prospects for marketing, and provide products and services that may be of interest to you. For example, we may enrich the data we have collected about you by analyzing demographic and behavioral data including location, age, gender, income and other data points that would indicate a propensity to become a member.
4. Where do we get your personal information?
You. We may collect personal information from you when you contact us; place an order, register, participate in a class, contest, promotion, or survey. We may also collect information from you automatically through web technologies such as browser cookies, flash cookies, and web beacons set when you visit or use the Site and Services, or you open an email from us.
Social media and related services or websites. We may collect information about you through your social media services consistent with your settings on such services or publicly available websites consistent with their terms and conditions.
Third Parties. We may collect information about you from our franchises, your family and friends, customers, our business partners, ad partners, services providers, staffing agencies, your employer, or other third parties that are lawfully entitled to share your data with us.
5. Marketing
Your email address. At Crunch, we respect your privacy concerns. If you give us your email address (e.g., when you register an account or subscription, inquire about membership, enter a sweepstakes, or sign up for our content and newsletters), we will send you emails with your opt in permission about exclusive offers, news at Crunch and new club openings. If you have previously opted out of receiving emails from us, providing updated information will act as an 'opt back-in.' We also use pixel tracking on the emails we send. We use the information collected from these pixels for marketing purposes and to learn more about our audience. For example, these pixels help us determine information including how many people open our emails, click on links, the percentage of recipients who read email on their phones, etc. If you want to opt-out of receiving promotional emails, simply click on the unsubscribe link located at the bottom of our emails. Although we strive to update our email list as frequently as possible, you might receive another contact before we can remove you. Please note that you will continue to receive Member Services-related communications regarding your member account. Crunch may use any of your contact information held on file (including Email, Mailing, Phone, and Fax) to communicate for transactional purposes related to daily administrative activities such as freeze requests, online purchases, and important service alerts.
Your phone number. If you provide your mobile telephone number, we may use it for our text messaging program. For more information, please see our Terms of Use
Please note that by signing up for text message communications, you expressly consent to the collection, use, and sharing of your mobile phone number and personal information as outlined in this Policy and as permitted or required by applicable law. This includes sharing your mobile phone number with our affiliates and related entities for their marketing purposes. We may also share your mobile phone number with our service providers or subcontractors who support the services we provide. You can opt out of our sharing your mobile phone number with our affiliates and related entities by contacting us at privacy@crunch.com. Please note that you cannot opt out of our sharing your number with our service providers or subcontractors.
Advertising. We or third parties may use or disclose the information of members, former members, or prospective members to deliver emails, social media posts, etc. to you for our advertising partners, to enable other third parties to market to you, or to create advertising campaigns. This may include enriching information we collect about you with information from third parties.
Third Parties. From time to time, Crunch may make the services of third-party providers available to members and or members’ guests to enhance their Crunch experience. To do so, Crunch will provide the third-party provider with member data to enable the delivery of these services. Crunch does not warrant the quality of these services and does not guarantee that these services will remain available to members or member’s guests for any period of time.
6. How do we disclose your information?
In general, we will not disclose your PI except with your consent and as described in this Policy. We may disclose your PI for the same reasons that we may use it as described in this Policy, as we deem necessary to carry out those purposes. Prior to disclosing your PI to affiliates, vendors, service providers and business partners, we generally require that they comply with applicable privacy laws to ensure the protection of your PI.
For example, we may share or disclose your PI with
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our affiliated companies and subsidiaries which are directly or indirectly owned by our parent company, Crunch Holdings, LLC
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our network of independently owned and operated franchises who have a license to operate a Crunch gym to our standards
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third parties at your direction or with your consent; or, to your authorized agent or representative
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third-party service providers under appropriate confidentiality and data privacy obligations (only for the purposes identified in “How We Use Your Personal Information” such as payment processing or fulfillment services)
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third parties that provide advertising, promotional, and marketing services
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third parties for their own advertising and marketing purposes or to enable them to provide their services
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professional services providers such as accountants and attorneys
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third parties in connection with a merger, divestiture, acquisition, reorganization, restructuring, financing transaction or sale of assets pertaining to a business line
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third parties including government or regulatory agencies as required by law or administrative order
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third parties to investigate, establish or defend against third party allegations or claims including enforcing or applying any agreements such as for billing and collection purposes
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third parties as necessary to investigate, prevent, or take action regarding suspected or actual illegal activities or to assist law enforcement agencies
To the extent Crunch uses its affiliates or third-party providers in the provision and operation of its Site, Services, and processing of any Content, including any PI therein, it discloses those parties in the applicable Affiliate or Sub-processor Disclosure in its Trust & Privacy Center (see the “Product Resources” Section).
Video Viewing. We may share your connection and usage information as well as a hashed or masked identifier (contact information) with third parties such as partners and social networks. This information may be used for advertising measurement or analytics or to inform the offers we send you. We may disclose your video viewing behavior with third parties including service providers, advertising companies, analytic partners, and social media sites with your appropriate consent when required and consistent with applicable law.
7. Do we use cookies?
Our Site uses cookies and other web technologies to collect and store certain information when you visit or use the Site or Services. A cookie is a small file consisting of letters and numbers. This file uniquely identifies and recognizes your browser or device and transmits information back to the server.
We use the following cookies on our Site:
Strictly Necessary/ or Essential Cookies: These cookies are essential to the basic operation of our Site and Services. They help identify you when you sign in, remember the information you input in an online form, enable you to navigate around our Site and Services, use its features, or provide you with services you have requested. Without these cookies, the Site and Services will not perform as smoothly for you as we would like it to and we may not be able to provide the Site and Services or certain services or features.
Performance/Analytics Cookies: These cookies gather information about how you use our Site and Services. For example, they help us determine how you interact with our Site and Services so that we can improve it, which pages you open and view most frequently, whether the Site and Services is working properly, and fixing errors. Some of these cookies may be analytics cookies set by companies that analyze how you use our Site.
Functionality/Personalization Cookies: These cookies help save information that you have entered so that the Site and Services can recognize you, remember your username, remember your choices such as font size and color, language preference or region and customize or personalize Site and Services content for you when you return. The information these cookies collect may be anonymized. These cookies may be set by us or by a third party.
Advertising/ or Targeting Cookies: These cookies help us provide advertising relevant to you, measure its effectiveness, or limit the number of times you have seen it. They may record your visit to our Site and Services, including the links you follow to other sites, so we can tailor our Site and Services, communications, and advertising or remember whether you have visited the Site and Services before. We may share this information with third parties. Some of these cookies may follow you when you leave the Site and travel to other websites so that we can serve targeted and relevant ads to you. We may place some of these cookies on your computer or devices (“first party” cookies). Third parties such as our advertising partners or service providers may also place cookies on your devices when you visit the Site (“third party cookies”). These technologies may collect information including details about the device you use to access the Site (e.g., your computer or mobile phone), your IP address, browser type and operating system.
Our Site and Services may also use web beacons. These are small electronic files, also known as pixels, that help us with functions such as counting Site visitors or for related marketing and media services. We use this information for marketing purposes and to learn more about our audience. For example, these pixels help us determine information including how many people open our emails, click on links, the percentage of recipients who read email on their phones, etc.
The Site uses Facebook meta pixels. This pixel is used for tracking and serving targeted ads. It tracks information such as your page view, view content, search, purchase information, sign up, download, submit form, or user information (IP address, browser information). While this data is anonymized, it is still linked to individual user profiles within Facebook’s ecosystem. This means that while the data shared with advertisers is aggregated and anonymized, Facebook itself retains the ability to connect this data to individual user accounts for targeted marketing.
Exercising Choice. Most browsers will allow you to block or refuse cookies. The Help Menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. However, you may need to adjust your preferences manually each time you visit a site. Please note that if you block certain cookies, some of the services and functionalities of our Site may not work, including establishing an account or installing Services.
“ Do Not Track”. Do Not Track is a privacy preference that you can set in your Internet search browser that sends a signal to a website indicating that you do not want the website operator to track certain browsing information about you. We track Site users over time and across third-party websites; however, we do not currently respond to web browser “Do Not Track” signals or similar mechanisms.
Statistical Data, Google Analytics. To monitor the utilization of the Site and Services and continuously improve its quality, we compile statistical information concerning the usage of the Site and Services through analytics services. Examples of this information would include: the number of visitors to the Site, or sections or pages within the Site, patterns of traffic flowing through the Site, length of time spent on the Site, or in sections or pages of the Site, the other sites that refer visitors to the Site, the pages of the Site that visitors frequently use as entry and exit points, utilization of the browser and operating systems and versions used by visitors to the Site. The analytics services may transfer this information to third parties in case of a legal obligation or if a third-party processes data on behalf of that service.
To compile this information, we may collect and store:
- Your IP address
- Your operating system version
- Your browser version
- The pages you visit within the Site
- The length of time you spend on pages within the Site
- The site from which you linked to ours
- Search terms you used in search engines which resulted in you linking to the Site, etc.
We use Google Analytics 4 which is a cross platform analytics tool. This tool uses data anonymization by default. You can prevent Google Analytics from using your data on our websites by installing the Google Analytics opt-out browser add-on here.
For enhanced privacy purposes, we also employ IP address masking, a technique used to truncate IP addresses collected by Google Analytics and store them in an abbreviated form to prevent them from being traced back to individual users. Portions of our website may also use Google Analytics for Display Advertisers, including DoubleClick or Dynamic Remarketing, which provide interest-based ads based on your visit to this or other websites. You can use Ads Settings to manage the Google ads you see and opt-out of interest-based ads.
Social Media. Our Site include social media features, such as Facebook, Instagram, Google, and X “share” buttons. If you use these features, they may collect your IP address, the pages you are visiting on our Site and may set a cookie to enable the feature to function properly. You can exercise your rights concerning the use of this data as specified in “Exercising Choice” in section 7, above. These services will also authenticate your identity and provide you the option to share certain PI with us, such as your name and email address, to pre-populate our sign-up form or provide feedback. Your interactions with these features are governed by the Privacy Policy of the third-party company providing them.
IMPORTANT: BY USING THE SITE AND SERVICES, YOU CONSENT TO PROCESS ANY PERSONAL INFORMATION FOR THE ANALYTICS PURPOSES AND FUNCTIONS DESCRIBED ABOVE.
8. Embedded Content. The Site contains embedded content (e.g., videos). Embedded content may place third-party cookies on your device that track your online activity to enhance your experience or assess the success of their application. We have no direct control over the information these cookies collect, and you should refer to their website privacy policy for additional information.
9. Links to third parties’ sites and third-party integrations
We may provide links to websites or resources outside of our Site and Services for your informational purposes only. We may also provide links to third-party integrations. Third-party integrations are websites or platforms that synchronize with our Site and Services to provide you with additional functionality, tools, or services such as maps, sending requested information, etc. You acknowledge and agree we are not responsible for the availability of third-party sites, resources, or integrations and do not endorse and are not responsible or liable for any content, advertising, goods, services, or other materials on, available through, or provided by such sites, resources, or integrations. We are not responsible for the privacy or other practices of such sites and cannot guarantee the security of personal information that you provide, or is collected by, such sites. We encourage you to review the privacy policies and terms and conditions on those linked sites.
10. How long do we retain your information?
We retain your PI for as long as necessary, including to provide you products and Services and while you have an open account with us. We may retain your PI for longer if it is necessary to comply with our legal or reporting obligations, resolve disputes, collect fees, etc. or as permitted or required by applicable law.
We may also retain your PI in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your PI, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we process your PI; and applicable legal requirements.
11. How do we protect your information?
Crunch has implemented a comprehensive data privacy and security program, which includes reasonable technical and organizational measures designed to safeguard and protect the personal information we collect or you share with us. Independent third-party auditors have assessed Crunch‘s operations against recognized security standards and controls on a product-specific basis.
Any payment transactions are encrypted and handled through our third party payment processors. We do not have access to, store or retain your credit card or related financial information.
You are responsible for keeping the password to your membership account confidential. We ask you not to share your password with anyone.
No system for safeguarding personal or other information is 100% secure. Even though we have taken steps to protect your PI from being intercepted, accessed, used, or disclosed by unauthorized persons, we cannot fully eliminate security risks associated with PI.
12. Mobile apps
We provide mobile apps you can download to your smartphone or mobile device. In addition to providing the ability to use, purchase, or request our products and services, our apps may collect personal and other information that will be used or disclosed in accordance with this Policy. We provide a link to this Policy to persons prior to their downloading of any of our apps.
If you allow our mobile apps to access your location information on your device, our mobile apps may use your mobile device’s Global Positioning System (GPS) technology and other technology (such as wireless transmitters known as beacons) to provide you with information and offers based on the location of your device. Beacons allow us to collect information about your location within participating properties by communicating with mobile devices in range. We may use this location information to enhance your experience by delivering push notifications and other content to your mobile device, providing navigation assistance as you move around our locations, and sending you information and offers about products, services, or activities we believe may be of interest to you.
We may share this information with third parties, including business partners and service providers, to provide information, offers, and services that may be of interest to you. You may prevent or limit the collection of location information by changing the settings in the app or by changing your device’s settings.
13. Children’s privacy
The Site is not directed to children under the age of sixteen (16) and the products and services on this Site are not intended for persons under the age of sixteen. We intend Crunch’s web pages for general audiences – we do not seek through our Site to gather PI from or about persons under sixteen years of age. If you inform us or we otherwise become aware that we have unintentionally received PI from an individual under the age of sixteen, we will delete this information from our records.
When we collect information for membership inquiry purposes, users are informed they must be at least 18 years of age or have parental consent to provide personally identifying information to us. We encourage parents to monitor children's Internet use to keep them safe while navigating Crunch+ and all other areas of the Internet.
14. Your Choices Regarding Your Personal Information
Access. Crunch respects your control over your information, and, upon request, we will confirm whether we hold or are processing PI that we have collected from you. You also have the right to amend or update inaccurate or incomplete PI, request deletion of your PI, or request that we no longer use it. Under certain circumstances, we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort. Still, in any event, we will endeavor to respond to your request within forty five (45) days and provide you with an explanation.
Please note that for PI about you that we have obtained or received for processing on behalf of a separate, unaffiliated entity – which determined the means and purposes of processing - all such requests should be made to that entity directly. We will honor and support any instructions they provide us concerning your PI.
Cookies. For information on how to control cookies, please see section 7, above.
Mobile Phone Numbers. To opt out of our sharing your mobile phone number with our affiliates and related entities for their advertising purposes, contact us at (888) 415-1388. Please note that you cannot opt out of our sharing your number with our service providers or subcontractors.
To opt out of our texting program, follow the instructions in the text or contact us at privacy@crunch.com.
e-Marketing Communications. If you wish to no longer receive marketing communications from us, you can opt-out of marketing by clicking on the unsubscribe link on any marketing email you receive or at https://info.crunch.com/hs/manage-preferences/unsubscribe-simple.
Please note that even if you opt-out of promotional communications, we may still need to contact you with important transactional data about your account or membership. For example, even if you opt-out of promotional communications, we may still send you a notification of changes to, expiration of, or discontinuation of a program or class you are enrolled in.
You can always limit the information you provide to us, but if you choose not to provide certain requested information, you may be unable to access some of the services, offers, or content on the Site.
15. Applicable law
This Policy is governed by the internal substantive laws of New York, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within New York. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect.
16. Contact us
If you have questions or requests relating to this Policy or your PI, please contact us at www.crunchprivacy.com, which allows you to request online or email at privacy@crunch.com.
17. State Specific Notices
CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, IOWA, NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, OREGON, TEXAS, UTAH OR VIRGINIA
If you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Texas, Utah or Virginia the following state specific provisions describe our policies and practices in accordance with the applicable state consumer data protection law regarding the collection, use, and disclosure of personal information that we obtain about you when you access or use the Site or through other channels (e.g., phone and e-mail conversations, viewing our emails, or third parties).
Capitalized terms used in the following state sections shall have the meanings set forth in the applicable state consumer data protection law. Except as otherwise noted, any capitalized terms not defined in a state-specific section have the meaning set forth in the Policy and Terms of Use. The other provisions of this Policy continue to apply except as modified by the state section applicable to you. Please read the relevant state section carefully before using the Site and Services or otherwise submitting your personal information to us.
With the exception of the California section, these state sections do not apply to personal information we obtain about you in a commercial or employment context.
By accessing or using the Site or Services, or otherwise submitting personal information to us, you indicate your understanding that the collection, use, and sharing of your information is subject to the terms of the relevant state section, the Privacy Policy, and our Terms of Use. If you do not consent to the collection, use, and sharing of your personal information as described, please do not use the Site or Services or otherwise provide us with such information.
Consumer Rights. These state-specific sections include rights you may have under the applicable state law and information on how to exercise them. Where permitted by law, we reserve the right to respond only to a verifiable request to exercise a right. A verifiable request may be made by any of the following:
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the Consumer who is the subject of the request,
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a Consumer on behalf of the Consumer’s minor child, or
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a natural person or person registered with the Secretary of State authorized to act on behalf of a Consumer, where permitted by applicable law.
If we request, you must provide sufficient information to verify your identity and/or authority to act on behalf of a Consumer. In general, we may ask you to provide identifying information that we already maintain about you or we may use a third-party verification service. In either event, we will try to avoid asking you for sensitive Personal Information to verify your identity. We may not be able to respond to your request if we cannot verify your identity or authority to make the request and/or confirm the Personal Information relates to you. Please note that making a Consumer request does not require you to create an account with us.
Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond. We will not use the Personal Information we collect from an individual to determine a verifiable request for any other purpose, except as required by law.
Fees. We reserve the right to charge a fee to process or respond to your request if it is excessive, repetitive, or manifestly unfounded. If we determine that a request warrants a fee, we will attempt to notify you as to why we made that decision and provide a cost estimate before completing your request. We will attempt to respond to a verifiable Consumer request within forty-five (45) days of receipt, but we may require up to ninety (90) days to respond, under which circumstances we will notify you of the need for an extension.
Response. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the receipt of your verifiable Consumer request.
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California residents: With respect to Personal Information collected on and after January 1, 2022, and to the extent expressly permitted by applicable regulation, you may request that such disclosures cover a period beyond the 12 months referenced above, provided doing so would not be impossible or require a disproportionate effort by us.
Agents. Subject to certain limitations, you may authorize a natural person or a business registered with the applicable Secretary of State to act on your behalf with respect to exercising your rights under a state section. Unless you have provided the authorized agent with a qualifying power of attorney, you must provide your authorized agent with written permission (signed by you) to act on your behalf and verify their identity with us. We reserve the right to deny requests from persons or businesses claiming to be authorized agents that do not submit sufficient proof of their authorization. The following state- specific limitations apply to agents:
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Colorado, Texas: An agent may submit only a request to Opt Out of the processing of Personal Data concerning the Consumer for purposes of Targeted Advertising or the Sale of Personal Data.
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Connecticut, Delaware, Montana, Nebraska, New Hampshire, New Jersey and Oregon: An agent may exercise only the right to Opt Out of processing of Personal Data concerning the Consumer for purposes of Targeted Advertising, the Sale of Personal Data, or Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning the consumer.
Opt Out Signals. This Site recognizes and processes opt-out preference signals that indicate your intent to opt out of the processing of Personal Information for a Sale or Sharing (see CA rights), a Sale, and or Targeted Advertising.
Appeals: Colorado, Connecticut, Delaware, Indiana, Montana, Nebraska, New Jersey, New Hampshire, Oregon, Texas, and Virginia permit you to appeal a denial of your rights request. To do so, send us an email at privacy@crunch.com appealing the decision within 30 days from the date of our denial.
Please include the following information:
- Your name
- Address or email address
- Date of our denial
- Basis for appealing our denial
- Copy of the denial letter
A. CALIFORNIA RESIDENTS
“Shine the Light Law”: If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information by Crunch to third parties for the third parties’ direct marketing purposes. Requests may be made one time per calendar year. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2018 will receive information regarding 2017 sharing activities). You may submit your request using the contact information at the end of this Policy.
“Eraser Law”: If you are a California resident under the age of 18 and a registered user of any site where this Policy is posted, California law permits you to request and obtain removal of content or information you have publicly posted. You may submit your request using the contact information at the end of this Policy. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
California Consumer Privacy Act (“CCPA”): The following CCPA section supplements and amends the Policy to disclose information about our data processing practices as required by the California Consumer Privacy Act of 2018 (“CCPA”). You can download a PDF version here. This CCPA Section applies solely to individuals who are residents of the State of California (“Consumers” or “you”).
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Personal Information. The following chart includes the categories of Personal Information we may collect or have collected about California residents and, for each type of Personal Information collected, the categories of third parties to whom we may or have disclosed, Sold, or Shared that Personal Information in the preceding twelve (12) months.
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Publicly available information from government records.
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Deidentified or aggregated Consumer information.
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Information excluded from the CCPA’s scope, such as certain health or medical information and other categories of information protected by different laws.
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Our related entities, affiliates, or franchisees (e.g., for assistance with advertising or marketing or for their marketing purposes).
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Vendors who provide us with certain services (e.g., security, collections, background checks, benefits administration, fraud protection, app development, etc.)
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Service providers and contractors who collect or process information on our behalf (e.g., Site operation or hosting, fulfillment services, payment authorization and processing, email services, security, product and services customization, marketing and promotional services, website analytics, IT services, cloud storage). These third parties are not authorized to use or disclose Personal Information you provide to us on or through the Site for any purpose other than to perform the services designated by us.
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Third party advertising and marketing companies that assist us with creating marketing profiles, delivering targeted ads, etc.
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Third parties for their own advertising and marketing related purposes, including partner advertisers.
- Reseller and channel partners (e.g., when a reseller sells or provides referrals for Crunch Services and/or third-party partners offer bundles with Crunch Services)
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Business partners (e.g., as part of promotions or events).
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Professional advisors (e.g., lawyers, accountants, auditors, bankers, insurers).
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Social networks.
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When needed by outside auditors and regulators.
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To comply with federal, state, or local laws.
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To comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.
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To cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws.
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To protect you, others, or us.
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To investigate allegations or claims and establish, exercise or defend legal claims.
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In connection with a merger or sale involving all or part of our Site or as part of a corporate reorganization, stock sale or other change of control. Personal Information that we have collected about may be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Affiliates, related entities, business or promotional partners.
- Advertising or social media partners/ vendors, networks; or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/vendors, networks, or remarketing partners.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/ vendors, networks; or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Reseller and channel partners.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/ vendors, networks; or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- App developer.
- Business or promotional partners.
- Advertising or social media partners/vendors, networks or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/vendors, networks, or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/ vendors, networks, or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account
- precise geolocation
- health data
- religious or philosophical belief,
- biometric information for the purpose of uniquely identifying a consumer
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/ vendors, networks, or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/ vendors, networks, or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Affiliates, direct or indirect affiliates or subsidiaries of our parent company.
- Franchisees.
- Vendors, contractors and service providers.
- Third parties integrated into our Services.
- Third parties as required by law or administrative orders and similar disclosures.
- Third parties in connection with a merger, divestiture, sale, or asset transfer.
- Third-party links and widgets (e.g., social media widgets).
- Governmental entities.
- Professional advisors.
- Other third parties as directed by you.
- Business or promotional partners.
- Advertising or social media partners/ vendors, networks, or remarketing partners.
- Third parties for their own advertising and marketing purposes.
- Successors to all or portions of our business.
- Financial Incentive
- Your Consumer Rights and How to Exercise Them The CCPA provides California Consumers with the following rights, subject to certain exceptions:
- The Right to Opt Out of the Sale or Sharing of Your Personal Information.
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In certain circumstances, we Sell or Share your Personal Information. To Opt Out of the Sale or Sharing of your Personal Information, please click here: MANAGE MY DATA.
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This Site also recognizes and processes opt-out preference signals that indicate your intent to opt out of the Sale or Sharing of your Personal Information.
- We do not have actual knowledge that we have Sold the PI of minors under the age of 16 years.
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Sensitive Personal Information. We do not use or disclose your Sensitive Personal Information for purposes that, with limited exceptions, are not necessary to provide our products and services as are reasonably expected by an average Consumer requesting those goods and services.
- Additional Rights:
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The categories of Personal Information we have collected about you.
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The categories of sources from which the Personal Information was collected.
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The business or commercial purpose for collecting, Selling, or Sharing Personal Information.
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The categories of Personal Information we disclosed, Sold, or Shared for a business purpose.
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The categories of third parties to whom we disclosed, Sold or Shared Personal Information, by the category of Personal Information.
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The specific pieces of Personal Information we collected about you.
We may add to the categories of Personal Information we collect and the purposes we may use it. In that case, we will inform you by posting an updated version of this CCPA section on the Site.
Please note that Personal Information does not include:
Under the CCPA, Sell means disclosing Personal Information for monetary or other valuable consideration. Share means disclosing Personal Information for purposes of Cross Contextual Behavioral Advertising regardless of consideration.
We may disclose, Sell, or Share your Personal Information for the purposes listed in Section 2, above, to the following categories of third parties:
We may also disclose your Personal Information to third parties, as necessary
Categories of Personal Information Collected | Categories of Parties to Whom We Disclose Personal Information | Categories of Parties with Whom We Sell/Share Personal Information (as those terms are defined by applicable law) |
Identifiers and other
elements described in CA Civ Code Section 1798.80(e).
Examples include your real name, address, unique personal identifier, online identifier, IP address, email address, phone number, mobile number, account name, Social Security number, driver’s license number, signature, characteristics or description, photo, education, employment, employment history, bank account number, and credit card number. |
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Characteristics of protected classifications under California or federal law including gender, age, medical conditions, disability. |
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Commercial information. Examples include services purchased, obtained, or considered or other purchasing or consuming histories or tendencies. |
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Internet or other electronic network activity. Examples include browsing history, search history, and a consumer’s interaction with an internet website, application, or advertisement. |
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Geolocation data. This might include geolocation data when allowed through the Crunch app. |
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Audio, electronic, visual, thermal, or similar information. Examples include photos, identifiable information obtained about you while speaking with our customer service representatives on the telephone. |
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Education, Professional or Employment-related information. Examples include information you submit as a job applicant, information we collect during your employment with us, or information you submit as a part of your corporate membership (e.g., employer, company email, work address), or information you submit as part of a Franchisee application. |
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Sensitive information |
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Children’s Personal Information. |
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Consumer profile. This includes inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, and behaviors. |
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Crunch offers free trials, and opportunities to participate in sweepstakes. While no purchase is necessary, we collect certain personal information which may include your name and email address. If you opt in to receive text messages from us, we will also collect your cell phone number. We use the personal information we collect for lead capture, marketing, research, and product development purposes. The financial incentive we provide in exchange for your personal information (e.g., free trial, guest pass, sweepstakes prize) is reasonably related to the value of your personal information to us. We calculate this value by determining the approximate return on membership enrollment and purchases, the expenses involved in providing the services or prizes and the expenses involved in offering and administering these activities and opportunities. You must opt in to receive a financial incentive (e.g., receive a free trial, guest pass or participate a sweepstakes) and you may opt out at any time by emailing privacy@crunch.com.
Right to Know. You have the right to request that we disclose the following to you as it relates to the 12-month period preceding the Company’s receipt of your request:
Right to Request Correction of Your Personal Information. You have the right to request that we correct any inaccurate Personal Information we maintain about you.
Right To Request Deletion of Your Personal Information. You have the right to request that we delete Personal Information we collected or maintain about you. Upon receipt of a verifiable request and as required by the CCPA, we will delete and direct any Service Providers, Contractors, and Third Parties to delete your PI from their records.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a California Consumer Rights request to Know, Delete, Correct or Withdraw Consent please contact us at (888) 415-1388 or please click here: MANAGE MY DATA.
Nondiscrimination. We will not discriminate against you
for exercising any of your CCPA rights. For example, we generally will not provide you a different
level or quality of goods or services if you exercise your rights under the CCPA.
B. COLORADO RESIDENTS
The following Colorado section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Colorado Privacy Act (“CPA”). This CPA section applies solely to individuals who are residents of the State of Colorado (“Consumers” or “you”).
- Purposes for Collecting and Processing Your Personal Data.
- To communicate with you by phone, email, or text message.
- To provide and operate our Site and Services, including managing your account.
- To provide the information, products, and services you request.
- To address and respond to service, security, and customer support issues.
- To verify your identity.
- To detect, prevent, or otherwise address fraud, security, unlawful, or technical issues.
- To update, maintain, use, and analyze our records.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- For contract fulfillment and payment processing.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection
- To provide analysis or valuable data back to our customers, users, and employees.
- For lead capture and to identify prospects for marketing; provide marketing communications; engage in advertising, promotional, and marketing activities including creating look alike audiences, remarketing, or retargeting.
- For our advertising purposes or those of third parties to whom we sell or share personal data.
- To monitor use of the Site and Services; conduct research and analysis regarding Site usage, membership and prospective members; for business planning and product development.
- For everyday business purposes such as financial account management, IT and website administration, corporate governance, reporting, and legal compliance.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection.
- To protect the rights, property, security, and safety of our applicants, employees, and customers, our information systems, and the public.
- For assessing your application for employment with us or managing the employment relationship.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- To provide the information, products, and services you request.
- To tailor our Services.
- To address and respond to service, security, and customer support issues.
- To update, maintain, use, and analyze our records.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- To provide analysis or valuable data back to our customers, users, and employees.
- To monitor use of the Site and Services; conduct research and analysis regarding Site usage, membership and prospective members; for business planning and product development.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- To provide and operate our Site and Services, including managing your account.
- To provide the information, products, and services you request.
- To address and respond to service, security, and customer support issues.
- To update, maintain, use, and analyze our records.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- To contract fulfillment and payment processing.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- To provide and operate our Site and Services, including managing your account.
- To address and respond to service, security, and customer support issues.
- To detect, prevent, or otherwise address fraud, security, unlawful, or technical issues.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- To provide analysis or valuable data back to our customers, users, and employees.
- To identify prospects for marketing; provide marketing communications; engage in advertising, promotional, and marketing activities, including remarketing/retargeting purposes and displaying content based upon your interests.
- For our advertising purposes or those of third parties to whom we sell or share personal data.
- To monitor use of the Site and Services; conduct research and analysis regarding Site usage; for business planning and product development.
- To protect the rights, property, security, and safety of our employees, clients, our information systems, and the public.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To communicate with you by phone, email, or text message.
- To provide and operate our Site and Services, including managing your account.
- To provide the information, products, and services you request.
- To address and respond to service, security, and customer support issues.
- To detect, prevent, or otherwise address fraud, security, unlawful, or technical issues.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- For lead capture and to identify prospects for marketing; provide marketing communications; engage in advertising, promotional, and marketing activities including creating look alike audiences, remarketing, or retargeting.
- For our advertising purposes or those of third parties to whom we sell or share personal data.
- To monitor use of the Site and Services; conduct research and analysis regarding Site usage, membership and prospective members; for business planning and product development.
- To protect the rights, property, security, and safety of our applicants, employees, and customers, our information systems, and the public.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To identify you; for security and fraud prevention; to provide and operate our Services.
- To communicate with you.
- To provide and operate our Site and Services.
- To provide the information, products, and services you request.
- To address and respond to service, security, and customer support issues.
- To verify your identity.
- To detect, prevent, or otherwise address fraud, security, unlawful, or technical issues.
- To update, maintain, use, and analyze our records.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- To provide analysis or valuable data back to our customers, users, and employees.
- To protect the rights, property, security, and safety of our applicants, employees, and customers, our information systems, and the public.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To communicate with you by phone, email, or text message.
- To provide and operate our Site and Services, including managing your account.
- To provide the information, products, and services you request.
- To address and respond to service, security, and customer support issues.
- To verify your identity.
- To detect, prevent, or otherwise address fraud, security, unlawful, or technical issues.
- To update, maintain, use, and analyze our records.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- To contract fulfillment and payment processing.
- To monitor use of the Site and Services; conduct research and analysis regarding Site usage, membership and prospective members; for business planning and product development.
- For everyday business purposes such as financial account management, IT and website administration, corporate governance, reporting, and legal compliance.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection.
- To protect the rights, property, security, and safety of our applicants, employees, and customers, our information systems, and the public.
- For assessing your application for employment with us or managing the employment relationship.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- To communicate with you.
- To provide and operate our Site and Services, including managing your account.
- To provide the information, products, and services you request.
- To address and respond to service, security, and customer support issues.
- To verify identity.
- To detect, prevent, or otherwise address fraud, security, unlawful, or technical issues.
- To update, maintain, use, and analyze our records.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- For contract fulfillment and payment processing.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection
- To provide analysis or valuable data back to our customers, users, and employees.
- For lead capture and to identify prospects for marketing; provide marketing communications; engage in advertising, promotional, and marketing activities including creating look alike audiences, remarketing, or retargeting.
- For our advertising purposes or those of third parties to whom we sell or share personal data. To monitor use of the Site and Services; conduct research and analysis regarding Site usage, membership and prospective members; for business planning and product development.
- For everyday business purposes such as financial account management, IT and website administration, corporate governance, reporting, and legal compliance.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection.
- To protect the rights, property, security, and safety of our applicants, employees, and customers, our information systems, and the public.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account
- precise geolocation
- health data
- religious or philosophical belief,
- biometric information for the purpose of uniquely identifying a consumer
- To communicate with you by phone, email, or text message.
- To provide and operate our site and services, including managing your account.
- To provide the information, products, and services you request.
- To address and respond to service, security, and customer support issues.
- To verify your identity.
- To detect, prevent, or otherwise address fraud, security, unlawful, or technical issues.
- To update, maintain, use, and analyze our records.
- To comply with applicable laws or administrative requests, assert or protect our rights, and defend against third-party allegations and claims.
- For contract fulfillment and payment processing.
- To provide analysis or valuable data back to our customers, users, and employees.
- To monitor use of the site and services; conduct research and analysis regarding site usage, membership and prospective members; for business planning and product development.
- For everyday business purposes such as financial account management, it and website administration, corporate governance, reporting, and legal compliance.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including billing and collection.
- To protect the rights, property, security, and safety of our applicants, employees, and customers, our information systems, and the public.
- For assessing your application for employment with us or managing the employment relationship.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To fulfill any other purpose for which you provide it.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- To provide analysis or valuable data back to our customers, users, and employees.
- To identify prospects for marketing; provide marketing communications; engage in advertising, promotional, and marketing activities, including remarketing/retargeting purposes and displaying content based upon your interests.
- To monitor use of the site and services; conduct research and analysis regarding site usage, membership and prospective members; for business planning and product development.
- For assessing your application for employment with us or managing the employment relationship.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- Your Consumer Rights and How to Exercise Them.
- Disclosing and Selling Personal Data. Crunch Sells, as that term is defined by the CPA, and discloses your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
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Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of the processing of your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
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Profiling. We do not process Personal Data for Profiling in furtherance of decisions that produce legal or similarly significant effects concerning a Consumer.
- Additional Rights:
Categories Personal Information Collected | Purposes for Collecting and Processing Your Personal Data |
Identifiers and other contact information such as your name, address, mobile phone number, unique personal identifier, online identifier, IP address, email address, account name, Social Security number, driver’s license number, photo, signature, characteristics or description, bank account number, credit card number. |
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Gender, pregnancy, age, mental or physical disability, medical condition, military or veteran status. |
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Commercial information such as services purchased, obtained, or considered or other purchasing or consuming histories or tendencies. |
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Internet or other electronic network activity such as browsing history, search history, and a consumer’s interaction with an internet website, application, or advertisement. |
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Geolocation data such as location information while using one of our apps. |
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Biometric information |
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Audio, electronic, visual, thermal, or similar information such photos, identifiable information obtained about you while speaking with our customer service representatives on the telephone or CCTV footage. |
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Educational, professional or employment-related information. |
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Children’s Personal Information. |
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Sensitive Data |
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Consumer profile which may include inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, and behaviors. |
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Colorado Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format up to two times in per calendar year.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
C. CONNECTICUT RESIDENTS
The following Connecticut section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Connecticut Act Concerning Personal Data Privacy and Online Monitoring (CTDPA). This CTDPA section applies solely to individuals who are residents of the State of Connecticut (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Connecticut residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Connecticut Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
- Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the CTDPA, and discloses your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
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Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
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Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
- Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
D. DELAWARE RESIDENTS
The following Delaware section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Delaware Personal Data Privacy Act (DPDPA). The following section applies solely to individuals who are residents of the State of Delaware (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Delaware residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Delaware Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
- Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the DPDPA, and discloses your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
- Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
- Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
- Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Right to Obtain a List of the categories of third parties to which we have disclosed your Personal Data.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
E. IOWA RESIDENTS
The following Iowa section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Iowa Data Protection Act (IDPA). The following section applies solely to individuals who are residents of the State of Iowa (Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Iowa residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Iowa Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
- Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the IDPA, and discloses your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
- Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
F. MONTANA RESIDENTS
The following Montana section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Montana Data Privacy Act (MDPA). The following section applies solely to individuals who are residents of the State of Montana (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Montana residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Montana Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
- Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the MDPA, and discloses your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
- Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
- Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
- Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal data based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
G. NEBRASKA RESIDENTS
The following Nebraska section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Nebraska Data Privacy Act (NDPA). The following section applies solely to individuals who are residents of the State of Nebraska (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Nebraska residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Nebraska Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
- Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the NDPA, and discloses your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
- Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
- Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
- Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal data based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
H. NEVADA RESIDENTS
The following Nevada section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by NRS 603A. This section applies solely to individuals who are residents of the State of Nevada (“Consumers” or “you”).
Nevada law requires that we notify Nevada Consumers of their right to submit a verified request instructing us not to Sell any of the Covered Information we have collected or will collect about them through our Site.
To submit your request, please click here: MANAGE MY DATA.
Please note that we do not Sell Consumer Covered Information. For purposes of this section, Sell means the exchange of Covered Information for monetary consideration by us to a person who will license or sell that information to additional persons. Covered information means a name, physical address, email address, phone number, Social Security number, an identifier that allows you to be contacted physically or online, and any other information collected from you through the Site in combination with an identifier that makes the person’s information personally identifiable.
I. NEW HAMPSHIRE RESIDENTS
The following New Hampshire section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the New Hampshire Privacy Act (NHPA). The following section applies solely to individuals who are residents of the State of New Hampshire (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from New Hampshire residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
New Hampshire Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
-
Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the NDPA, and discloses your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
-
Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
-
Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
-
Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal data based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
J. NEW JERSEY RESIDENTS
The following New Jersey section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the New Jersey Consumer Privacy Act (NJCPA). The following section applies solely to individuals who are residents of the State of New Jersey (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from New Jersey residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
New Jersey Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
-
Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the NJCPA, and discloses your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
-
Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
-
Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
-
Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal data based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
K. OREGON RESIDENTS
The following Oregon section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Oregon Consumer Protection Act (“OCPA”). This OCPA section applies solely to individuals who are residents of the State of Oregon (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Oregon residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Oregon Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
-
Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the OCPA, your Personal Data to the categories of third parties listed in section 17.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
-
Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
-
Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
-
Additional Rights:
Right to Confirmation. You have the right to request that we confirm whether we are processing your Personal Data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data in a format that to the extent technically feasible, is portable and readily usable format, and allows you to transmit the data to another controller without impediment, where the processing is carried out by automated means.
To submit a request to Access, Correct, Delete or Obtain a Copy, please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
L. TEXAS RESIDENTS
The following Texas section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Texas Data Privacy and Security Act (TDPSA). This TDPSA section applies solely to individuals who are residents of the State of Texas (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Texas residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Texas Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
-
Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the TDPSA, and discloses your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
-
Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
-
Profiling. We do not process Personal Data for Profiling in furtherance of solely automated decisions that produce legal or similarly significant effects concerning a Consumer.
-
Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of Personal Data that you previously provided in a portable and, to the extent technically feasible, readily usable format.
Where we process your Personal Data based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
M. UTAH RESIDENTS
The following Utah section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Utah Consumer Privacy Act (“UCPA”). This UCPA section applies solely to individuals who are residents of the State of Utah (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Utah residents the categories of Personal Data set forth in Sections 2 and 17.A.1.
Utah Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
- Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the UCPA, your Personal Data to the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
-
Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
- Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we collected or maintain about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data that you previously provided to us in a format that to the extent technically feasible, is portable and readily usable format, and allows you to transmit the data to another controller without impediment, where the processing is carried out by automated means.
To submit a request to Access, Delete or Obtain a Copy, please contact
the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
N. VIRGINIA RESIDENTS
The following Virginia section supplements and amends the Policy to disclose information about our data processing practices and your rights as required by the Virginia Consumer Privacy Act (“VCDPA”). This VCDPA section applies solely to individuals who are residents of the State of Virginia (“Consumers” or “you”).
Your Consumer Rights and How to Exercise Them.
Crunch collects from Virginia residents the categories of Personal Data set forth in sections 2 and 17.A.1.
Virginia Consumers have specific rights with respect to Personal Data we collect about them. Subject to verification and certain limitations, these rights include the following:
- Disclosing and Selling Your Personal Data. Crunch Sells, as that term is defined by the VCDPA, and discloses your Personal Data to or with the categories of third parties listed in section 15.A.1, above. To opt out of the Sale of your Personal Data, please click here: MANAGE MY DATA.
-
Targeted Advertising. Crunch processes your Personal Data for Targeted Advertising. To opt out of our processing your Personal Data for Targeted Advertising, please click here: MANAGE MY DATA.
-
Profiling. We do not process Personal Data for Profiling in furtherance of decisions that produce legal or similarly significant effects concerning a Consumer.
- Additional Rights:
Right to Confirmation and Access. You have the right to request that we confirm whether we are processing your Personal Data and to access such data.
Right to Request Correction of Your Personal Data. You have the right to request that we correct any inaccurate Personal Data we maintain about you.
Right To Request Deletion of Your Personal Data. You have the right to request that we delete Personal Data we have collected about you.
Right to Obtain a Copy. You have the right to obtain a copy of your Personal Data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format where the processing is carried out by automated means.
Where we process your personal information based on your consent, you may withdraw it; however, we may be unable to provide certain Services.
To submit a request to Access, Correct, Delete, Obtain a Copy, or Withdraw Consent please contact the Company by calling (888) 415-1388 or please click here: MANAGE MY DATA.
If we deny your request, you may appeal our decision by emailing privacy@crunch.com.
18. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM
The following “GDPR Section” applies solely to individuals located in the European Economic Area (“EEA”) or United Kingdom (“UK”) when they access or use our Site and Services. This GDPR Section describes our policies and practices regarding the collection, use, and disclosure of personal data we collect about you when you access or use the Site and Services, or through other channels including but not limited to phone and email conversations, emails, attendance at events, and other interactions.
This GDPR Section supplements and amends the information contained in the Policy with respect to individuals located in the EEA and UK. The other provisions of the Policy continue to apply except as modified in this GDPR Section. Any terms defined within the EU and UK General Data Protection Regulations have the same meaning when utilized within this GDPR Section.
For purposes of applicable data protection laws, Company is the data controller of the personal data we collect through the Site and Services. As data controller, we process your personal data in accordance with this Policy and the GDPR Section. If you have any questions, you may contact us at privacy@crunch.com, (888) 415-1388.
- Categories of Personal Data
- Collection, Use, and Legal Basis for Processing
- To create a user profile or account
- To provide customer support
- To send information you have requested
- To register and facilitate your participation in our events or activities
- To communicate with you
- For research and development
- For fraud prevention
- To improve Site usage
- For IT and website administration and security
- For legal compliance
- For marketing and advertising.
- To manage and present our Site and its contents to you.
- To provide the products, services and information you purchase or request.
- To provide customer service.
- For other everyday business purposes such as payment processing and financial account management, product development, contract management, IT and website administration, fulfillment, analytics, security, fraud prevention including investigations, enforcement of the Terms of Use, corporate governance, reporting and legal compliance.
- To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
- To ensure your information is accurate and to personalize our products and services.
- To respond to law enforcement requests, as required by applicable law, court order, or governmental regulations, and for other lawful processes or public safety purposes.
- To establish or defend legal claims.
- To fulfill any other purpose for which you provide it.
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
- Performance of a contract with you
- Our legitimate interests (e.g., operating and improving the Site, fulfillment, fraud prevention, customer service, research and development, customer engagement, marketing, job applicant development)
- Your consent
- Legal or regulatory requirements
- To provide the products, services and information you purchase or request.
- To provide customer service.
- To communicate with you. including providing notices and information about the Site.
- To provide notices about your purchases, account or subscription including expiration and renewal notices.
- For account creation and management.
- To allow you to participate in interactive features on our Site.
- For our research and development efforts.
- For other everyday business purposes such as payment processing and financial account management, product development, contract management, IT and website administration, fulfillment, analytics, security, fraud prevention including investigations.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Performance of a contract with you
- Our legitimate interests (e.g., operating and improving the Site, fulfillment, fraud prevention, customer service, research and development, customer engagement, marketing, job applicant development)
- Your consent
- Legal or regulatory requirements
- To enable your use of the Site.
- To monitor usage of the Site.
- For analytics and improvement.
- For our research and development efforts.
- To ensure that content from our Site is presented most effectively to you and your device.
- For marketing and advertising.
- Our legitimate interests (e.g., operating and improving the Site, research and development, customer engagement, marketing)
- Your consent
- To facilitate the job application and selection process
- To manage the employment relationship
- To market our products and Services
- Our legitimate interests (e.g., research and development, job applicant development)
- Public Interest
- Your consent
- Legal or regulatory requirements
- For marketing and advertising including showing ads on the Site using data from advertising technologies such as web beacons, pixels, ad tags, cookies, device identifiers; to measure or understand the effectiveness of advertising we provide; to deliver relevant advertising to you; or for interest based advertising
- Our legitimate interests (e.g., operating and improving the Site, research and development, customer engagement, marketing)
- Your consent
- To provide the products, services and information you purchase or request.
- To provide customer service.
- To communicate with you. including providing notices and information about the Site.
- To provide notices about your purchases, account or subscription including expiration and renewal notices.
- For account creation and management.
- To allow you to participate in interactive features on our Site.
- For our research and development efforts.
- For other everyday business purposes such as payment processing and financial account management, product development, contract management, IT and website administration, fulfillment, analytics, security, fraud prevention including investigations.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Performance of a contract with you
- Legal or regulatory requirements
- Our legitimate interests (e.g., research and development, job applicant development)
- Public Interest
- Your consent
-
Data Subject
Rights
-
Access or request a copy of your personal data.
-
Correct incomplete or inaccurate personal data we hold about you.
-
Restrict the processing of your personal data.
-
Object to the processing of your personal data carried out in the public interest, based on our legitimate interest of those of a third party, or for purposes of direct marketing.
-
Request the erasure or deletion of your personal data.
-
Receive your personal data in a structured commonly used machine-readable format and have that data transmitted to a data controller of your choosing.
-
Withdraw your consent to the processing of your personal data at any time.
-
Not to be subject to automated decisions where the decision produces a legal effect or similarly significant effect.
-
Lodge a complaint with the appropriate authority in your jurisdiction.
- International Transfers
- Cookies
We process the personal data set forth in sections 2 and 15.A of this Policy. You do not need to provide any of the personal data requested; however, if you do not provide certain information requested at the time of registering an account, making a purchase, or using the Services, we may be unable to provide you with the requested products or Services.
The Company may add to the categories of personal data it collects and the purposes it uses it. In that case, the Company will inform you.
We may process your personal data for a variety of purposes as outlined in this Policy and GDPR Section. In general, we may process your personal data based on one or multiple legal bases such as your consent, our legitimate interests, for performance of a contract with you, for public interest or to meet legal obligations. The following chart identifies the purposes and legal bases we rely on for processing your personal data.
You may obtain information regarding
how
we assess our legitimate interests or object to our processing your personal data when
we
rely on our legitimate interests by contacting us at privacy@crunch.com
Personal Data |
Purpose for processing |
Legal basis for processing |
Identity data Contact data Profile data Education data Professional and Employment data
|
• For marketing and advertising purposes. |
|
Commercial data |
|
|
Usage data Technical data Geolocation data
|
|
|
Professional data Education data
|
|
|
Marketing and Communications data
|
|
|
Audio, electronic, visual data |
|
|
We will only process your personal data for the purpose for which we collected it and for further purposes only if we deem them compatible with that original purpose.
Under the EU and UK GDPR, you are entitled to certain rights, subject to limitations. These include the right to:
To exercise any of these rights, or to obtain information regarding how we assess our legitimate interests, please contact us at privacy@crunch.com or Crunch LLC, P.O. Box 1918, Old Chelsea Station, NY 10011.
We may transfer your personal data out of the EEA or UK for the purposes set forth in sections 3 and 15.A of the Policy. When we transfer your personal data out of the EEA or UK, we endeavor to ensure it receives a similar degree of protection as provided by the data protection laws of your jurisdiction. To obtain additional information on the mechanisms we use to transfer your personal data, please contact us at privacy@crunch.com.
Please see Section 7, above, for information on how the Site uses cookies and your choices.
19. Accessibility
Consumers who have a visual disability may be able to use a screen reader or other text-to-speech or text-to-Braille tool to review the contents of this notice. You may also contact privacy@crunch.com if you wish to obtain a copy of this CCPA Section in an alternative format.
20. How can we contact Crunch?
If you have questions
regarding our
Privacy Policy, our website, or how we use your data, please click here:
MANAGE MY DATA
For
other inquiries about our clubs,
please get in touch with us here.
CONTACT A CRUNCH GYM
or you may
send us a request via mail to
Crunch Headquarters, at Crunch LLC, P.O. Box 1918, Old Chelsea Station, NY
10011
Your feedback is always welcome and appreciated.